![]() ![]() Click the View optional updates option.If there are any updates available, they will downloaded and installed automatically.Click the Check for updates button to see if there any available updates to Windows 10 for your device.Select the Start button, and then go to Settings > Update & Security > Windows Update.Make sure that you are watching your charge and using your power cable if necessary.įor Windows 10 users, Before plugging into SmartDesk Connect: This is more than enough to fully charge many light or medium duty laptops, but not for high-end workstations which may drain faster than they can be charged. The charging functionality of the Thunderbolt 3 connector caps off at about 45 Watts. Bios updates are laptop specific – you can contact your laptop’s manufacturer or us for more help. The setup guide below guides you through OS updates, driver updates, and SmartDesk Connect specific software installation. If not, a driver reinstallation may be required.ĭue to the cutting edge nature of Thunderbolt 3, many setup issues are resolved by updating your OS, drivers, or bios. Restarting the desk (unplugging and re-plugging the power cable) at the same time as your laptop usually resolves the issue. If your system was working and has now stopped, chances are your system entered an unexpected state. Have you tried turning it off and on again?.While we worked hard to make our software as robust as possible, unplugging the Thunderbolt without ejecting is the equivalent of yanking out your graphics card while the computer is still on. Do not unplug the Thunderbolt cable without ejecting.Additionally, we have found that not all manufacturer’s Thunderbolt 3 ports are made equal and some may require updates or not work at all. Your USB-C port must have a “lightning” symbol next to it to even have a chance of working. Thunderbolt 3 is significantly faster than other USB technology, while still using a USB-C connector. SmartDesk Connect relies on cutting-edge Thunderbolt 3 technology to allow the use of three 4K displays. Not all laptops are compatible with SmartDesk Connect.Getting your laptop ready for SmartDesk Connect Important Tips: ![]()
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